Privacy Policy

This Privacy Policy applies to personal information collected through the PeptiUp Beauty website and related online interactions with us.

It applies when you:

• Visit or browse our website.
• Create or use a customer account.
• Place an order or request a return or refund.
• Contact our customer-service team.
• Subscribe to emails or promotional communications.
• Submit a review, form, survey or other information.
• Otherwise interact with PeptiUp Beauty online.

This policy does not apply to third-party websites or services that we do not own or control.

Information you provide directly

We may collect information that you voluntarily provide when you create an account, place an order, contact us or otherwise use our website.

This information may include:

• Your first and last name.
• Email address and telephone number.
• Billing and shipping addresses.
• Account login details and preferences.
• Products purchased and order history.
• Return, refund and customer-service information.
• Reviews, survey responses and promotional entries.
• Communications and other information you send to us.

Payment information

Payments are processed through third-party payment providers. We generally do not directly store complete credit or debit card numbers, security codes or complete payment-account credentials.

Payment providers may collect and process your payment details according to their own privacy policies, security standards and legal obligations.

Information collected automatically

When you use our website, we and our service providers may automatically collect:

• IP address and approximate location.
• Browser type, device type and operating system.
• Device identifiers and cookie identifiers.
• Pages viewed and links selected.
• Referring and exit pages.
• Date, time and duration of visits.
• Shopping-cart and checkout activity.
• Interactions with our website and emails.

We may collect personal information from:

• You directly.
• Your browser or device.
• Our ecommerce and website systems.
• Payment and fraud-prevention providers.
• Shipping carriers and fulfillment providers.
• Analytics and advertising providers.
• Social-media platforms when you interact with us.
• Customer-service and communication providers.
• Business partners and publicly available sources.

The information collected depends on how you interact with PeptiUp Beauty and which website features you use.

We may use personal information to:

• Process, fulfill and ship orders.
• Process payments, refunds and authorized returns.
• Send order confirmations and shipping updates.
• Create and maintain customer accounts.
• Respond to questions and provide customer support.
• Manage reviews, promotions and customer communications.
• Personalize and improve the shopping experience.
• Analyze website performance and customer preferences.
• Develop and improve our products and services.
• Send marketing communications when permitted by law.
• Measure the effectiveness of advertising and promotions.
• Detect and prevent fraud, misuse and security incidents.
• Enforce our policies and protect our legal rights.
• Comply with legal, tax and regulatory obligations.

We may also use information for another purpose that is disclosed to you when the information is collected or with your consent.

We and our service providers may use cookies, pixels, tags, local storage and similar technologies to operate the website, remember preferences, analyze performance and support our marketing activities.

Essential cookies

These cookies are necessary for functions such as account access, shopping-cart operation, checkout, security and fraud prevention.

Preference cookies

These cookies remember settings and choices so that we can provide a more convenient website experience.

Analytics cookies

These cookies help us understand how visitors use the website, which pages are popular and how the website performs.

Advertising cookies

These technologies may help us measure advertising campaigns, understand customer interests and provide more relevant advertisements.

You may be able to manage cookies through your browser settings or through a cookie preference tool displayed on our website.

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, complete transactions and comply with the law.

These recipients may include:

• Payment processors and fraud-prevention providers.
• Shipping carriers and fulfillment providers.
• Website hosting and ecommerce providers.
• Cloud-storage and technical-service providers.
• Email and customer-service providers.
• Analytics, advertising and marketing providers.
• Professional advisers such as attorneys and accountants.
• Government authorities when legally required.

We may also disclose information in connection with a merger, financing, restructuring, sale of assets, acquisition or similar business transaction.

Service providers may access information only as necessary to provide services to us or as otherwise permitted by applicable law and their agreements with us.

PeptiUp Beauty does not sell personal information to third parties in exchange for money.

However, certain state privacy laws may define some uses of advertising cookies, pixels or similar technologies as “selling,” “sharing” or processing for targeted advertising, even when no money is exchanged.

Where required by applicable law, you may request to opt out of these activities by using any available cookie or privacy preference tool on our website or by contacting us at:

support@peptiupbeauty.com

We do not knowingly sell or share the personal information of consumers under 16 years of age.

If you subscribe to marketing communications, we may send product announcements, promotions, special offers and other PeptiUp Beauty news.

You may unsubscribe at any time by using the unsubscribe link included in a marketing email or by contacting us.

Unsubscribing from marketing does not prevent us from sending non-promotional messages relating to:

• Your orders and shipments.
• Your account or password.
• Returns, refunds and customer-service requests.
• Security or fraud-prevention matters.
• Important policy or service updates.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• The type of information collected.
• The purpose for which it was collected.
• The length of our customer relationship.
• Tax, accounting and recordkeeping requirements.
• Fraud-prevention and security needs.
• Actual or potential disputes and legal claims.

When information is no longer reasonably necessary, we may delete, anonymize or securely dispose of it.

We use reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic storage system or security measure can guarantee complete security.

If you create an account, you are responsible for maintaining the confidentiality of your password and restricting access to your device.

Please contact us promptly if you believe your account or personal information has been accessed without authorization.

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of eligible personal information.
• Receive a portable copy of certain personal information.
• Learn how personal information is collected and used.
• Learn the categories of parties receiving your information.
• Opt out of certain sales, sharing or targeted advertising.
• Withdraw consent where processing is based on consent.
• Appeal certain privacy-request decisions where applicable.
• Exercise your rights without unlawful discrimination.

Privacy rights are subject to applicable legal limitations and exceptions. We may retain information when necessary to complete transactions, maintain legally required records, prevent fraud or establish and defend legal claims.

Submitting a request

To submit a privacy request, email:

support@peptiupbeauty.com

Use the subject line “Privacy Request” and describe the right you would like to exercise.

We may request information reasonably necessary to verify your identity and locate the relevant records before completing your request.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if those laws apply to our business and the relevant information.

These rights may include the right to:

• Know the categories and specific pieces of personal information collected about you.
• Know the sources and business purposes for collecting personal information.
• Know the categories of third parties receiving personal information.
• Request deletion or correction of eligible personal information.
• Opt out of the sale or sharing of personal information.
• Limit certain uses of sensitive personal information, where applicable.
• Receive equal service and pricing when exercising privacy rights.

Categories of personal information

Depending on how customers interact with us, the categories collected may include:

• Identifiers such as name, email address, telephone number, IP address and account identifiers.
• Customer-record information such as billing and shipping addresses.
• Commercial information such as products purchased, order history and shopping activity.
• Internet or electronic activity such as browsing and website interaction information.
• Approximate location information derived from an IP address.
• Inferences regarding shopping preferences or interests.

We collect and disclose these categories for the business purposes described in this Privacy Policy.

Do Not Track

Some browsers provide a “Do Not Track” setting. Because there is no single universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Global Privacy Control

Where required by applicable law and supported by our website systems, we will treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending that signal.

You may also manage certain tracking technologies through your browser settings or any cookie-preference tool displayed on the website.

The PeptiUp Beauty website is intended for a general adult audience and is not directed toward children under 13.

Children under 13 must not create an account, subscribe to marketing communications, submit reviews, enter promotions, place orders or knowingly provide personal information through this website.

We do not knowingly collect personal information directly from children under 13. If we learn that personal information was collected directly from a child under 13 without legally sufficient parental authorization, we will take reasonable measures to delete it.

Baby and children’s products

PeptiUp Baby and other products intended for babies or children must be purchased and managed by a parent, legal guardian or other responsible adult.

The availability of baby or children’s products does not mean that the website is intended for or directed toward children.

A parent or legal guardian who believes a child has provided personal information through our website should contact:

support@peptiupbeauty.com

Our website may contain links to third-party websites, social-media platforms or services that we do not own or control.

We are not responsible for the privacy, security or content practices of third parties. Information you provide directly to a third party is governed by that party’s own privacy policy and terms.

We encourage you to review the privacy policy of each third-party service before providing personal information.

PeptiUp Beauty currently sells and ships products within the United States.

If you access our website from outside the United States, your information may be transferred to, stored in and processed in the United States.

Privacy and data-protection laws in the United States may differ from the laws in your country or jurisdiction.

We may update this Privacy Policy to reflect changes in our business, website, services, technologies or legal obligations.

When we update this policy, we will revise the “Last updated” date displayed at the top of this page.

If changes are material, we may provide additional notice through the website, by email or through another appropriate method when required by law.

We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.